Legal

Privacy Policy

Welcome to TrendCandy ("Company", "we", "our", "us")! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including book.trendcandy.io and www.trendcandy.io (the "Site"). Using this website does not constitute SMS consent. Providing a phone number or submitting a form without checking the optional SMS box does not constitute consent to receive text messages.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, participate in our surveys, book a Dream Headlines session, or otherwise contact us. This information may include:

  • Name
  • Email address
  • Phone number
  • Company or role details you choose to provide
  • Messages and project notes you submit
  • Optional SMS consent status, if you check the SMS box

2. How We Use the Information We Collect

We use the information we collect to:

  • Respond to inquiries and book Dream Headlines sessions
  • Provide, operate, and maintain our website and services
  • Deliver survey research, headlines, and related project work
  • Communicate about scheduling, confirmations, reminders, and project updates
  • Improve and personalize our website and offerings
  • Comply with legal obligations

SMS/Text Messaging

If you affirmatively check the optional SMS consent checkbox on our website form, TrendCandy may send you SMS/text messages. These messages may include inquiry responses, Dream Headlines session scheduling, appointment confirmations, reminders, and project updates. Providing a phone number or submitting the form without checking the SMS box does not constitute consent to receive text messages. Using this website does not constitute SMS consent.

Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out. Reply HELP for help or contact us at justin@trendcandy.io.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We will not share mobile information with third parties for promotional or marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Your phone number is used solely for communicating with you about the session or services you requested.

4. Sharing Your Information

We do not share your personal information with third parties except as necessary to provide our services or as required by law.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We will not share mobile information with third parties for promotional or marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

SMS: Reply STOP to opt out of text messages at any time. Reply HELP for help.

7. Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Security

We use administrative, technical, and physical security measures to help protect your personal information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: justin@trendcandy.io

By visiting this page on our website: https://www.trendcandy.io/contact

Terms and Conditions: https://book.trendcandy.io/terms-and-conditions